Privacy Policy (GDPR)

Maxwell Software Solutions Privacy Policy

Effective date: 6 October 2025

Maxwell Software Solutions (“we”, “us”, “our”) provides software quality audits, testing strategy, refactoring, and observability services. This policy explains how we handle personal data in line with the General Data Protection Regulation (GDPR).

Summary

  • We collect only the information needed to respond to enquiries, deliver services, and improve our site.
  • You have GDPR rights to access, correct, delete, and object to the processing of your personal data.
  • We never sell your personal data.

Data we collect

  • Contact data: name, work email, company, and message details when you request an audit or contact us.
  • Usage data: basic analytics such as page views, referrers, and device type. We rely on strictly necessary cookies and, with your consent, analytics cookies. See “Cookies & analytics” below.
  • Client engagement data (B2B): statements of work, project notes, and invoices retained only to meet contractual and legal obligations.

Why we process your data (lawful bases)

We process personal data only when a lawful basis under GDPR Article 6 applies:

  • Contract: to provide proposals, statements of work, and deliver the services you request.
  • Legitimate interests: to secure our site, prevent abuse, and understand aggregated usage while balancing these interests against your rights.
  • Consent: for non-essential cookies or analytics. You can withdraw consent at any time.

Cookies & analytics

We use essential cookies that are required for core site functionality. We ask for opt-in consent before setting any non-essential (e.g., analytics) cookies and provide controls to decline or adjust your choices. No non-essential cookies are set until you accept.

For more on the GDPR and cookies, see GDPR.eu.

Your choices: manage cookie preferences through the banner on your first visit and at any time via the “Cookie settings” link in our footer.

Data sharing

  • Service providers (sub-processors): hosting, email, analytics, and error monitoring partners that process data under confidentiality and data processing agreements.
  • Legal compliance: when required to comply with the law or to protect rights, safety, and security.

We do not rent or sell personal data.

International transfers

When personal data leaves the European Economic Area, we use appropriate safeguards such as Standard Contractual Clauses and assess transfer risk to maintain equivalent protection.

Data retention

  • Contact enquiries: typically retained for up to 12 months after our last interaction.
  • Client records: retained for the contract term plus mandatory legal retention periods (e.g., accounting).
  • Analytics: aggregated or pseudonymised metrics retained only as long as necessary for insights.

Your rights

Under the GDPR you may request access, correction, erasure, portability, and restriction or objection to processing. You may also withdraw consent at any time.

To exercise your rights or ask questions, email privacy@maxwellsoftwaresolutions.com.

If we cannot resolve your concerns, you may contact Lithuania’s supervisory authority, the State Data Protection Inspectorate (VDAI).

Security

We apply encryption in transit, access controls, and least-privilege principles to protect personal data. Learn more about our technical and organisational measures on our Security page.

Updates

We may update this policy in response to legal, technical, or business changes. When we do, we will revise the effective date above and, for material updates, provide notice on this site.